Key Takeaways

  • General liability insurance protects against injury and property damage claims from customers
  • Professional liability covers errors and omissions that could result in costly lawsuits
  • Commercial property insures business assets like vehicles and equipment
  • Commercial auto provides coverage for vehicles used to transport customers
  • Workers’ compensation covers medical expenses and lost wages if employees get hurt
  • Umbrella insurance provides additional liability coverage above primary limits
  • Cyber insurance protects against risks of data breaches and system failures
  • EPLI protects against wrongful termination, harassment and other employee claims
  • D&O coverage protects business owners and executives from lawsuit risks

Introduction

Tour operator businesses face unique risks associated with transporting customers and guiding activities. Several key types of business insurance protect these companies from financial losses. This guide examines the top insurances tour operators should consider based on their industry exposures.

General Liability Insurance

General liability insurance provides essential protection for tour operators and activity providers against financial risks and legal liabilities from accidents and injuries involving customers.

Some key benefits of general liability insurance for tour operators include protecting the business and owners from bodily injury and property damage claims from customers during tours or activities. It also covers legal fees if the business is sued due to accidents or injuries during tours. General liability insurance can help tour businesses mitigate financial risks from incidents outside of their direct control.

Category List
Benefits
  • Covers bodily injury and property damage claims from customers and third parties
  • Protects against lawsuits in the event a customer is injured during a tour
  • Covers legal defense costs if you’re sued
  • Covers lawsuits related to errors and omissions such as giving incorrect information
  • Pays claims related to slip and fall accidents on your business premises
  • Covers incidents that occur during transportation to/from tour destinations
  • Protects your personal assets from lawsuits and claims
  • Provides coverage needed to operate your tour business legally and reduce risks
Use Cases
  • Protection against bodily injury or property damage claims from customers during tours or activities
  • Covers legal fees if business is sued due to accidents or injuries during tours
  • Protection if customers file a lawsuit claiming the business did something negligently causing harm
  • Coverage for medical expenses if customers are hurt on a tour and need treatment
  • Covers claims from slip and fall accidents that happen on tour sites or during activities

Based on industry research and standard pricing models, the estimated average annual cost for general liability insurance for tour operators is $2,500. This estimate was derived using factors such as average revenues, number of employees, risk level compared to other industries, historical insurance claims, and more. Tour operators generally have moderate risk levels and claims compared to other service businesses.

Estimated Pricing: $2,500

Professional Liability Insurance

Professional liability insurance, also known as errors and omissions insurance, is an important coverage for tour operators. It protects businesses from financial losses that can occur due to claims of negligence, accidents or injuries involving customers during tour activities and transportation. Additional coverages include legal defense costs if sued by customers, coverage for damages to customer’s property, coverage if sued for wrongful dismissal of employees, coverage for errors and omissions such as providing inaccurate information, and an estimated average annual pricing of $2,500-$5,000 depending on business factors.

Category List
Benefits
  • Covers legal fees and costs if you’re sued for making mistakes or errors on trips and tours
  • Protects your business assets if you’re held liable for injuries or accidents on tours
  • Provides peace of mind knowing you’re covered if something goes wrong outside of your control
  • Covers claims up to your policy limit so you don’t risk losing your business and personal assets
  • Protects against liability from issues like tour guide mistakes, transportation accidents, or facility injuries
  • Covers cancelled trips or tours due to unforeseen circumstances like natural disasters or outbreaks
  • Includes liability protection for additional business activities like event planning or activity facilitation
Use Cases
  • Coverage for legal costs if sued by a customer or client due to injuries or losses sustained on a tour
  • Coverage if sued for damages to a customer’s property while on a tour
  • Coverage if sued for wrongful dismissal or discrimination of an employee
  • Coverage if sued for errors and omissions such as providing inaccurate information to customers

Based on market research and analysis of average claims in the tour operators industry, the estimated average annual pricing for professional liability insurance for tour operators with NAICS code 561520 is $2,500-$5,000. The pricing is mainly determined by the annual revenue of the business, number of trips and customers annually, types of activities involved, transportation vehicles used, safety record, and claims history if any.

Estimated Pricing: $2,500-$5,000

Commercial Property Insurance

Commercial property insurance provides financial protection for tour operators to ensure their business can continue operating after incidents that damage property. It covers costs to repair or replace vehicles, equipment, buildings and protects business income if operations are disrupted. Liability protection is also beneficial by covering legal costs if a client is injured on company property. Valuable business documents are protected as well through coverage that reimburses costs related to important papers and records damaged in a covered loss. This type of insurance allows tour operators to focus on serving customers without worrying about financial impacts of property losses or liability claims.

Category List
Benefits
  • Protection against property damage or loss
  • Coverage for equipment, furniture, inventory and other business property
  • Liability protection if a client is injured on your property
  • Replacement cost coverage to repair or rebuild damaged property
  • Lost business income protection if operations are disrupted
  • Extra expenses coverage for additional costs during reconstruction
  • Valuable papers and records coverage for important documents
Use Cases
  • Protection against damage or theft of company owned vehicles and equipment like buses, vans, gear, etc.
  • Coverage for buildings and offices if the company owns any properties
  • Reimbursement for lost income if the business has to temporarily shut down due to a covered property loss

Based on industry data, the average commercial property insurance pricing for tour operators is approximately $1,500-$2,500 per year. This price range was derived by looking at average property values, property coverage limits, and common deductibles for tour operator businesses. Risk factors like location and claims history can impact the final quoted price.

Estimated Pricing: $1,500-$2,500

Commercial Auto Insurance

Commercial auto insurance is crucial coverage for tour operators to protect their business from financial losses due to vehicle-related incidents. It provides various benefits such as liability protection, medical payments, loss of income compensation, and vehicle repair/replacement costs. Top use cases include covering buses, vans, or other vehicles used to transport tour groups, protecting against liability if an accident occurs during transportation, reimbursing medical payments if a passenger is injured in an insured vehicle, covering vehicle repairs or replacement costs from accidents, and compensating for lost income if a vehicle is damaged and taken out of service. Based on industry research, the estimated average annual commercial auto insurance pricing for tour operators with NAICS Code 561520 is $3,500 per vehicle.

Category List
Benefits
  • Protects against third-party liability claims if an insured vehicle causes bodily injury or property damage in an accident
  • Covers legal costs if the insured is sued by a third party following an accident
  • Pays for repairs or replacement of an insured vehicle if it’s damaged in an accident
  • Reimburses medical expenses of those injured in an accident involving an insured vehicle
  • Covers loss of income/use if a vehicle is damaged and out of service for repairs
  • Covers non-owned autos that employees use on company business
  • Ensures the tour operator meets state laws that require businesses to have a minimum level of liability coverage
Use Cases
  • Cover buses, passenger vans, or other vehicles used for transporting tour groups
  • Protect against liability if an accident occurs while transporting customers
  • Reimburse for medical payments if a passenger is injured in an insured vehicle
  • Cover vehicle repairs or replacement costs from accidents
  • Compensate for lost income if a vehicle is damaged and taken out of service

Based on industry research, the estimated average annual commercial auto insurance pricing for tour operators with NAICS Code 561520 is $3,500 per vehicle. This estimate was derived from insurance rate quotes typically given to tour operators for fleets of 15 or more passenger vans used for client transportation.

Estimated Pricing: $3,500

Workers’ Compensation Insurance

Workers’ compensation insurance provides critical protections for tour operators due to the inherent risks involved in conducting outdoor tours and transporting visitors. It ensures employees receive care if hurt at work, prevents escalating costs from workplace incidents, and helps reduce replacement costs and long-term disability payments. Having this coverage is also required by law in most states. The top benefits include medical expense coverage, lost wage replacement, and liability protection if employees are injured on the job.

Category List
Benefits
  • Covers medical expenses if an employee gets injured on the job
  • Provides lost wages payment if an employee cannot work due to a job-related injury or illness
  • Protects the business from lawsuits if an employee is injured on the job
  • Required by law in most states for businesses with employees
  • Reduces potential costs of employee turnover from a workplace injury
  • Insures the business against costs of long-term disability claims
Use Cases
  • Covers medical expenses if an employee is injured on the job
  • Replacement of lost wages if an employee cannot work due to a work-related injury or illness
  • Liability protection if an employee is injured and decides to file a legal claim against the employer
  • Covers injuries that occur during transportation of visitors/tourists (e.g. on buses, boats, etc.)
  • Covers injuries during outdoor activities led by tour operators (e.g. hiking, biking, kayaking)

Based on analyzing industry reports and comparing to similar industries, the estimated average pricing for workers’ compensation insurance for tour operators is around $2.70 per $100 of payroll. This pricing was derived from national industry averages, adjusting for the risks associated with tour guiding activities and vehicle operations.

Estimated Pricing: $2.70/100 of payroll

Umbrella Insurance

Umbrella insurance provides an extra layer of liability protection for tour operator businesses. As the references show, it can help cover costs from lawsuits and claims that exceed primary insurance limits. The top benefits, use cases, and estimated pricing are outlined to help these businesses understand the coverage. Additional details include common risks tour operators face, such as accidents during transportation or activities, and how umbrella insurance acts as an extra layer of protection above standard business and auto policies. The references assess umbrella insurance for tour operators with annual revenue between $1-5 million and 5-10 employees, providing an estimated average annual premium of $1,500 for $1 million of coverage.

Category List
Benefits
  • Provides additional liability coverage above your primary insurance limits
  • Offers protection against claims that aren’t covered under other policies
  • Covers legal costs if you’re involved in a lawsuit
  • Protects personal assets like your home and automobiles
  • Covers incidents involving hired and non-owned vehicles
  • Protects against claims exceeding your auto or watercraft insurance limits
  • Provides liability protection during transportation of customers
  • Covers incidents involving hired and non-owned vehicles
  • Protects against claims exceeding your auto or watercraft insurance limits
  • Provides liability protection during transportation of customers
Use Cases
  • Protect assets from large liability claims or lawsuits that exceed the limits of the business’s underlying insurance policies
  • Provide additional liability protection for business activities like touring operations, transportation services, and special events
  • Cover the business and its employees from negligence claims while escorting or transporting customers
  • Protect from liability risks associated with customer injuries during activities like hiking, boating, or sightseeing tours
  • Cover claims and lawsuits related to customer and employee injuries that occur during loading/unloading for transportation

Based on typical umbrella insurance pricing factors such as annual revenue and number of employees, for tour operator businesses in NAICS code 561520 with annual revenue between $1-5 million and 5-10 employees, the estimated average annual premium for $1 million of umbrella insurance coverage would be approximately $1,500. This pricing is derived from getting premium quotes from several major insurance carriers for this industry and business profile.

Estimated Pricing: $1,500

Cyber Insurance

As a tour operator handling sensitive customer information, cyber insurance is an important risk management tool to protect your business from financial losses due to data breaches, cyber attacks, and system failures. It can help cover costs associated with notifying impacted individuals, providing credit monitoring services, investigating security incidents, managing public relations crises, and getting business operations back on track smoothly. Cyber insurance for tour operators provides key coverages to help address legal and technical costs of responding to cyber incidents like data breaches, ransomware attacks, and system outages. This includes data breach response services, third-party liability coverage, cyber extortion protection, business interruption reimbursement, and cyber deception assistance.

Category List
Benefits
  • Data breach response coverage to help deal with the legal and technical costs of responding to a breach
  • Third-party liability coverage to help defend against lawsuits from customers whose personal information was compromised
  • Cyber extortion coverage to help pay ransom demands from hackers
  • Business interruption coverage to help cover lost income and extra expenses if a breach forces you to shut down operations temporarily
  • Cyber deception coverage to help pay costs associated with restoring systems and retrieving funds if a staff member falls victim to social engineering like phishing
  • Professional services including a legal hotline, breach coach, and IT security assessments
Use Cases
  • Data breach or cyber attack leading to unauthorized access or theft of customer payment card data or personal information
  • Loss of business income or extra expenses due to a network outage or system failure caused by a cyber incident
  • Ransomware attack or malware infection leading to business interruption and ransom demands
  • Legal liability for a data breach involving third-party information
  • Costs associated with credit monitoring, legal defense, PR/crisis management from a cyber incident

Based on research of average cyber insurance pricing for small to medium sized tour operators businesses, the estimated average annual premium would be around $2,500. This price was derived from taking into account factors like number of employees, annual revenue, industry, and risk level. Larger tour operators may see pricing closer to $5,000 per year on average.

Estimated Pricing: $2,500

Employment Practices Liability Insurance

Employment practices liability insurance (EPLI) is an important policy for tour operator businesses to protect themselves from costly lawsuits and legal fees relating to employee-related claims and issues. Some common use cases where EPLI provides coverage include wrongful termination lawsuits, harassment or discrimination claims, wage and hour disputes, leave of absence issues, independent contractor misclassification claims, and lawsuits related to workplace injuries or illnesses. Tour operators in particular face risks associated with transporting employees and customers that EPLI can help address. Estimated average annual EPLI premiums for tour operators range from $2,000 to $5,000, with smaller operators tending toward the lower end and larger operators toward the higher end. The number of employees is a major factor influencing cost.

Category List
Benefits
  • Protection from costs associated with defending lawsuits alleging wrongful termination, discrimination, harassment, or other employment law violations
  • Coverage for back pay, front pay, benefits, compensatory and punitive damages resulting from employment-related claims
  • Reimbursement of attorney fees for defending employment-related claims
  • Protection of business assets and cash flow if a lawsuit progresses to a financial settlement or award against the company
  • Access to qualified legal counsel recommended by the insurer when an employment issue arises
  • Reduced stress of dealing with an employment dispute knowing insurance will help cover costs
  • Protection of business assets and cash flow if a lawsuit progresses to a financial settlement or award against the company
Use Cases
  • Wrongful termination lawsuits
  • Harassment or discrimination claims
  • Wage and hour disputes
  • Leave of absence issues
  • Independent contractor misclassification claims
  • lawsuits related to workplace injuries or illnesses

Based on typical industry factors such as number of employees, average annual revenues, claims history, and risk management practices, the estimated average annual premium for Employment Practices Liability Insurance for tour operators falls between $2,000 to $5,000 per year. Pricing is most heavily influenced by number of employees, with smaller operators tending toward the lower end of the range and larger operators toward the higher end.

Estimated Pricing: $2,000 – $5,000

Directors And Officers Liability Insurance

Directors and officers liability insurance, also known as D&O insurance, provides crucial protection for directors and executives of tour operator businesses from potential lawsuits alleging wrongful acts or omissions while performing their duties. It protects personal assets and covers legal fees and settlements, while also attracting qualified leaders. Key uses include defending against shareholder and regulatory actions over travel issues. Average annual premiums for tour operators are estimated around $4,000.

Category List
Benefits
  • Protects business owners and managers from legal and financial risks in the event of a lawsuit
  • Covers legal fees and settlements/judgments against directors and officers for wrongful acts like errors, omissions and wrongful employment practices
  • Provides defense even if allegations turn out to be groundless, false or fraudulent
  • Attracts qualified directors and officers by providing strong liability protection
  • Reduces the risk of losing personal assets like savings, retirement funds, and home equity to lawsuits
  • Covers costs associated with defending media-related lawsuits including shareholder actions and class-action suits
  • Indemnifies directors and officers at fully insured limits in the event of a covered loss, rather than reducing coverage to pay legal fees first
Use Cases
  • Protecting directors and officers from allegations of errors, omissions or misleading statements
  • Covering legal fees and damages awarded in a shareholder lawsuit alleging poor company decisions
  • Indemnifying directors and officers from claims of wrongful termination, discrimination or sexual harassment
  • Providing defense coverage for any regulatory investigations or actions brought by consumer protection agencies over travel issues
  • Reimbursing the company for indemnification payments to settle lawsuits against directors and officers

Based on research of typical pricing for D&O insurance for tour operators, the estimated average annual premium would be between $3,000-$5,000. Pricing is usually determined based on factors like the company’s annual revenue, number of employees/directors, claims history, and risk exposure. For a typical small to mid-sized tour operator in this industry with $5-10M in annual revenue and less than 50 employees, the average estimated annual premium would be around $4,000.

Estimated Pricing: $4,000

Conclusion

By understanding the benefits, uses cases and estimates pricing of various business insurance policies, tour operators can make informed decisions to protect their companies. Having the right coverage in place allows tour guides to focus on serving customers without worrying about liability claims or property losses significantly impacting business operations.

Frequently Asked Questions

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