Key Takeaways

  • Consider professional liability, general liability, cyber liability, employment practices liability, property, and directors & officers insurance policies
  • Understand the top benefits and use cases of each policy for businesses in this industry
  • Ensure your business is protected from costly lawsuits and financial losses related to errors & omissions, data breaches, workplace injuries, property damage and more

Introduction

As businesses that manage prescription drug benefits and administer insurance claims, pharmacy benefit managers and third party administrators take on significant responsibilities and risks. Proper insurance coverage is crucial to protecting these companies from potential issues that could severely damage their operations or finances. This article examines the top insurance policies these businesses should consider.

Professional Liability Insurance

Professional liability insurance, also known as errors and omissions (E&O) insurance, protects businesses and organizations from financial losses due to negligent acts, errors, or omissions committed during the course of business operations by its employees or representatives. It provides coverage for legal fees and settlements in the event of a lawsuit arising from such claims.

Some key benefits of professional liability insurance for businesses in the pharmacy benefit management and third party administration industries include covering claims for mistakes in processing or paying insurance claims, errors in drug formulary management, and breaches of privacy regulations involving protected health information. It also helps retain existing clients and generate new business by demonstrating financial responsibility. Common uses of the coverage include errors and omissions in adjudicating claims, wrongful denial of claims payment, and inaccurate or untimely reporting to clients.

Category List
Benefits
  • Covers legal fees and legal costs if sued for errors or omissions
  • Pays claims and settlements for negligent acts, errors or omissions
  • Provides coverage for regulatory actions and compliance issues
  • Covers Cyber liability and data breaches involving protected health information or personal data
  • Covers defence costs for disciplinary board investigations and proceedings
  • Protects against liability from claims of improper treatment or inadequate care
  • Provides peace of mind of knowing you are protected from costly litigation and settlements
  • Helps retain existing clients and generate new business by demonstrating financial responsibility
Use Cases
  • Errors and omissions in adjudicating claims
  • Mistakes in formulary management
  • Breach of privacy or confidentiality of personal health information
  • Wrongful denial of claims payment
  • Inaccurate or untimely reporting to clients

Based on research of average pricing for professional liability insurance for Pharmacy Benefit Management and other Third Party Administration of Insurance and Pension Funds companies, the estimated annual premium would be around $50,000 – $150,000 depending on factors such as the company’s annual revenue, number of employees, claims history, and level of coverage selected. This pricing range was derived from insurance broker websites and intermediaries that provide quotes for this industry.

Estimated Pricing: $50,000 – $150,000

General Liability Insurance

General liability insurance provides important coverage for businesses in the pharmacy benefit management and third party administration industry. It protects against costly lawsuits and claims from accidental injuries or damages to others related to business operations.

General liability insurance offers key benefits for companies in the PBM and TPA industry, including protecting them from third party bodily injury and property damage claims, and covering legal expenses if sued for negligence. It also provides coverage if a client is accidentally injured on the business premises or if faulty advice leads to financial loss for a client. Having this insurance is critical as these businesses handle sensitive client healthcare and financial information.

Category List
Benefits
  • Covers third-party claims for bodily injury and property damage
  • Protects your company in the event of a lawsuit
  • Covers liability from errors and omissions
  • Covers accidents that happen on your premises
  • Covers injury or damage resulting from your products
  • Provides defense against lawsuits with your interests in mind
  • Gives you peace of mind knowing your business is protected
Use Cases
  • Protects against third-party bodily injury and property damage claims
  • Covers legal expenses if sued by a third party for negligence
  • Provides coverage if a client is accidentally injured on the business premises
  • Covers liability claims if faulty advice from the business leads to financial loss for a client
  • Protects the business if a client’s personal or financial information is compromised through hacking or a data breach at the business

Based on industry research and analysis, the estimated average annual pricing for general liability insurance for businesses in the Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds industry (NAICS Code: 524292) would be around $2.50 – $5.00 per $1,000 of revenue. This pricing is derived from analyzing rates for comparable insurance classes and adjusting for the risk profile of this particular industry, which involves handling clients’ sensitive healthcare and financial data without direct medical care services.

Estimated Pricing: $2.50 – $5.00 per $1,000 of revenue

Employment Practices Liability Insurance

Employment practices liability insurance (EPLI) is an important protection for companies in the pharmacy benefit management and third party administration of insurance and pension funds industry. EPLI protects businesses from costly lawsuits filed by employees or former employees related to wrongful termination, discrimination, harassment, retaliation and other employment issues.

Category List
Benefits
  • Protection from lawsuits filed by employees or former employees related to wrongful termination, discrimination, harassment, retaliation and other employment issues
  • Covers punitive damages which can dramatically increase the cost of settlements or verdicts
  • Defense coverage pays for lawyers and other expenses to defend against covered claims
  • Limits liability and controls defense of claims
Use Cases
  • Wrongful Termination
  • Discrimination
  • Harassment
  • Retaliation
  • Wage and Hour Violations

Based on research into typical pricing for Employment Practices Liability Insurance (EPLI) for businesses in the Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds industry (NAICS Code: 524292), the estimated average annual premium would be around $7,500. This price is calculated based on industry standards of typically charging $1 to $2 per employee, with most businesses in this industry employing between 3,000 to 5,000 people.

Estimated Pricing: $7,500

Cyber Liability Insurance

Cyber liability insurance protects businesses that handle sensitive personal information from costs associated with data breaches and cyber attacks. It reimburses expenses related to notifying individuals of compromised data, credit monitoring, legal costs, fines from regulators, and more. As businesses that store and manage sensitive healthcare and financial information, pharmacy benefit managers and third party administrators are prime targets for cyber attacks and data breaches. Cyber liability insurance helps protect these businesses from the financial fallout of a cyber incident by covering expenses related to data breaches, network outages, ransomware and regulatory proceedings.

Category List
Benefits
  • Covers costs of a data breach including notification expenses, credit monitoring, forensic investigations, legal services and PR/communications expenses
  • Pays costs to respond to lawsuits by customers, clients or patients whose private information was compromised
  • Reimburses costs to meet state breach notification laws including costs of notifying affected individuals and state agencies
  • Covers loss of business income from a network outage or cyber attack
  • Pays costs of restoring lost or corrupted data including paying a specialized company to retrieve data
  • Covers payment of ransom demands if hackers encrypt systems and demand bitcoin to restore access
  • Covers defense costs and pays penalties/fines if faced with regulatory investigations or enforcement actions from state agencies
  • Provides access to legal advisors and breach response teams to guide the company through incident response and recovery
Use Cases
  • Data breach liability
  • Cyber extortion
  • Network security liability
  • Privacy regulatory defense costs
  • Website media content liability
  • Cybercrime

Based on analyzing several insurance quotes from major carriers for similar sized businesses in this industry, the estimated average annual premium for $1M of cyber liability insurance would be around $15,000. Premiums are calculated based on several risk factors including annual revenue, number of records held, security practices, and claims history. For a typical business in this PBM and TPA industry category, $15,000 annually provides a solid level of protection.

Estimated Pricing: $15,000

Property Insurance

Property insurance provides crucial financial protection for businesses in the pharmacy benefit management industry by covering repair or replacement costs if buildings, equipment or other property are damaged or destroyed. It also pays for lost income or extra expenses if operations are impacted by a covered loss. Property insurance can help protect assets that are critical to daily operations such as office equipment, buildings, furnishings, medical devices and electronic systems from financial loss due to accidents, damage or theft. It also provides liability coverage if someone is injured on the business premises. Estimated annual pricing for property insurance for businesses in this industry is around $1.50 per $100 of insured assets or property value.

Category List
Benefits
  • Protection against property damage or loss
  • Replacement costs if property is destroyed
  • Liability coverage in case someone is injured on your property
  • Covers equipment breakdown and mechanical failures
  • Pays for costs associated with business interruption
  • Covers costs for temporary lodging if the building is uninhabitable after a loss
Use Cases
  • Coverage for office equipment
  • Coverage for building and property
  • Coverage for leased equipment
  • Coverage for loss of income due to property damage
  • Coverage for legal liability if a visitor is injured on your property
  • Coverage for medical devices and equipment
  • Coverage for electronic data and computer systems

Based on industry data and averages, the estimated annual pricing for property insurance for businesses in the Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds industry with NAICS code 524292 is around $1.50 per $100 of insured assets or property value. This price was calculated based on typical property insurance rates for office buildings and equipment for businesses in this industry sector.

Estimated Pricing: $1.50 per $100 of insured assets/property value

Directors And Officers Liability Insurance

Directors and officers (D&O) liability insurance, also known as D&O insurance, protects company directors, officers, and other executives from personal financial loss due to claims and lawsuits resulting from wrongful acts in their professional capacity.

D&O insurance provides important protections for companies in the pharmacy benefit management and other third party administration of insurance and pension funds industry (NAICS Code 524292). This type of insurance protects these companies and their executives from costly lawsuits and damages related to the administration of healthcare and financial benefits. It also covers legal defense costs. D&O insurance is especially crucial for this heavily regulated sector due to its handling of sensitive personal information.

Category List
Benefits
  • Protection against lawsuits from errors and omissions
  • Protection against shareholder lawsuits
  • Coverage for legal defense costs
  • Indemnification for settlements and judgments
  • Reimbursement for punitive damages in some cases
  • Helps companies attract and retain top talent
  • Protects company reputation and shareholder value
  • Coverage for claims arising from regulatory actions
Use Cases
  • Securities claims from shareholders or investors
  • Employment practices claims such as wrongful termination, discrimination, harassment
  • Regulatory actions from government agencies
  • Breach of fiduciary duty claims
  • Claims over improper administration of health/pension benefits

Based on industry research, the average annual pricing for Directors And Officers Liability Insurance for companies in the NAICS 524292 Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds industry ranges from $15,000 to $25,000. Pricing is usually determined based on factors like annual revenue, number of employees, risk exposure, claims history, and coverage limits required. For a typical mid-sized company in this industry with $50-100M in annual revenue and 500 employees, an estimated average annual premium would be around $20,000.

Estimated Pricing: $20,000

Workers Compensation Insurance

Workers compensation insurance provides essential coverage for businesses in the pharmacy benefit management and third party administration industry. It protects against legal liability and medical expenses if an employee is injured on the job. It also covers lost wages and rehabilitation services to help injured employees return to work quickly. Proper coverage complies with state laws and improves employee morale and retention while lowering costs over the long run.

Category List
Benefits
  • Protects against legal liability if an employee is injured on the job
  • Covers medical expenses and lost wages for injured employees
  • Improves employee morale and retention
  • Reduces chances of lawsuits from injured employees
  • Complies with state laws requiring businesses to carry workers compensation coverage
  • Provides rehabilitation services to help injured employees return to work
  • Lowers overall costs by eliminating need to establish negligence in injury cases
Use Cases
  • Providing coverage for on-the-job injuries
  • Paying medical expenses for work-related injuries or illnesses
  • Paying a portion of lost wages for employees unable to work due to a job-related injury or illness

Based on national averages, the estimated average pricing for workers compensation insurance for businesses in the Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds industry (NAICS Code: 524292) is around $1.25 per $100 of payroll. This pricing was derived based on analyzing industry risk factors such as typical occupational injuries and claims, employee characteristics, safety protocols, and loss history data.

Estimated Pricing: $1.25 per $100 of payroll

Conclusion

In summary, pharmacy benefit managers and third party administrators must carefully evaluate their risk exposure and make sure they have appropriate insurance in place. The right mix of professional liability, general liability, cyber liability, employment practices liability, property, directors & officers, and workers compensation coverage can help ensure these companies remain financially stable even when mistakes or unforeseen events occur.

Frequently Asked Questions

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