Key Takeaways

  • General liability insurance protects against third party claims and lawsuits related to errors, omissions or accidents.
  • Professional liability insurance (E&O) covers costs and legal fees from errors and omissions in developing software products.
  • Cyber liability insurance reimburses costs from data breaches, network outages, and other cyber security incidents.
  • Property insurance protects physical office assets and equipment in case of disasters like fires or floods.
  • Commercial auto insurance provides liability coverage for business vehicles and their usage.
  • Workers compensation insurance provides protections for employees if they are injured on the job

Introduction

As a software publisher handling sensitive customer data and developing software products, there are various risks to the business that standard insurance policies help mitigate. Several types of insurance are especially important for software companies to consider including general liability, errors and omissions liability, cyber liability, property coverage, commercial auto policies, and workers compensation insurance to provide protections for employees.

General Liability Insurance

General liability insurance is an important type of coverage for businesses in the software publishers industry. It protects them from risks related to errors and omissions in software products, data breaches, copyright infringement claims, and lawsuits over property damage or injuries caused by their apps and software. General liability insurance also covers costs associated with product recalls, adverse publicity from a crisis regarding their brand or products, temporary business interruptions from covered incidents, and provides defense coverage if they are involved in a lawsuit.

Category List
Benefits
  • Covers legal fees and costs if sued for property damage or bodily injury
  • Protects from costly lawsuits if a customer claims an app or software caused harm
  • Covers medical expenses if a visitor gets injured on your business premises
  • Covers claims of copyright, patent or trademark infringement against your products or services
  • Protects contractors, consultants and employees in the event they are sued for actions related to company operations
  • Covers adverse publicity expenses if a crisis occurs regarding your product or brand
  • Covers loss of income or extra expenses if the business has to temporarily shut down due to a covered crisis
Use Cases
  • Coverage for bodily injury or property damage claims from customers
  • Coverage for errors and omissions in software products
  • Coverage for advertising injury claims such as copyright infringement
  • Coverage for personal injury claims such as libel and slander
  • Defense coverage for lawsuits
  • Coverage for cyber liability claims such as data breaches

Based on industry averages, general liability insurance for software publishers typically costs between $1-2 per $1,000 of gross receipts, with a minimum premium of around $500-1,000. For a small to mid-sized publisher with $2 million in annual revenue, their general liability insurance would cost approximately $2,000-4,000 per year.

Estimated Pricing: $2,000-4,000

Professional Liability Insurance

As a software publisher, it is important to understand the benefits, use cases and estimated costs of professional liability insurance to protect your business from potentially expensive claims and lawsuits that could arise from errors, omissions or failures in your software products or services. Protecting intellectual property, defending against data privacy claims, and reimbursing legal costs and judgments from cyber attacks or data breaches are key areas this type of insurance can help address for software companies.

Category List
Benefits
  • Cover legal costs if sued for errors or omissions in software
  • Pay damages awarded in errors or omissions lawsuits
  • Cover costs of fixing errors found in software products
  • Protects business reputation and customer relationships
  • Reduces stress of potential litigation
  • Provides defense for regulatory investigations and complaints
  • Ensures business continuity in the event of a lawsuit
Use Cases
  • Coverage for errors and omissions in software design or development
  • Protection against claims of software not meeting contractual obligations or specifications
  • Defense against lawsuits alleging privacy violations or security breaches with customer data
  • Indemnification for intellectual property infringement such as patent or copyright claims
  • Reimbursement of legal costs and judgments/settlements if sued for a data breach or cyber attack exposing customer information

Based on an analysis of insurance rates for similar sized software publishers, the estimated average annual pricing for professional liability insurance would be between $5,000 to $10,000. Rates are typically calculated based on factors like annual revenue, number of employees, litigation history, and type of software developed. For a mid-sized software publisher in this industry with 50 employees and $10M in annual revenue, an annual rate of $7,500 would be a reasonable estimate.

Estimated Pricing: $7,500

Property Insurance

For software publishers looking to protect their equipment, facilities, and operations from unexpected costs, property insurance is an important consideration. It can help ensure business continuity even after damage occurs.
Property insurance offers publishers protection against financial losses from disasters like fire or water damage. It also covers replacement of essential equipment and liability if anyone gets injured on the business premises. With average annual costs of around $2,500, it’s a relatively affordable way for publishers to gain financial security.

Category List
Benefits
  • Protects against losses from fire, water damage, and other unforeseen risks
  • Covers the cost to replace office equipment like computers and phones if damaged
  • Provides payment for business interruption if the office needs repairs after a covered loss
  • Covers legal liability if a third party is injured on your property
  • Reimburses for extra expenses like temporary office relocation during repairs
  • Covers damage to building structure like walls, floors, and roof
Use Cases
  • Protection against fire damage and losses to buildings and equipment
  • Coverage for water damage from events like broken pipes or natural disasters
  • Replacement costs if electronic equipment like computers or servers are stolen or damaged
  • Liability coverage in case a client is injured on your property

Based on industry research, for software publishers (NAICS 513210), the average annual cost of property insurance is estimated to be around $2,500 per year. This was calculated based on data from similar sized tech companies, taking into account factors like average facility size, property values, and past claims experience.

Estimated Pricing: $2,500

Commercial Auto Insurance

“Commercial auto insurance provides important protections for software publishers using vehicles for business purposes. It covers liability, damage to vehicles, and medical costs if accidents occur. Top benefits include liability protection, coverage for business vehicles, and replacement costs if a vehicle is stolen or damaged. Key uses are coverage for employee business vehicles, liability protection, medical payments coverage, and collision coverage. Pricing is typically around $1,500 annually per vehicle.”

Category List
Benefits
  • Liability protection in case of accidents
  • Coverage for vehicles used for business purposes
  • Replacement costs if a vehicle is damaged or stolen
Use Cases
  • Coverage for business vehicles like cars and trucks used by employees for work purposes
  • Liability protection in case of accidents involving company vehicles
  • Medical payments coverage for employees or others injured in vehicle accidents
  • Collision coverage to repair or replace vehicles damaged in accidents
  • Uninsured/underinsured motorist coverage to protect against losses from drivers without sufficient insurance

Based on standard auto insurance pricing models and factors such as industry risk levels, number of vehicles, drivers’ history, and coverage limits, the estimated average annual price for commercial auto insurance for software publishers with NAICS code 513210 is around $1,500 per vehicle. This pricing was derived from national industry averages weighted for the typical risk profile and vehicle fleet size of software publishers.

Estimated Pricing: $1,500

Cyber Liability Insurance

As a software publisher handling sensitive customer data, cyber liability insurance is important to protect the business from risks like data breaches, network outages, and costs associated with cyber incidents. Cyber liability insurance can help cover legal defense costs, PR costs, credit monitoring costs, investigative costs, lost income, fines and more in the event of a cyber attack or data breach. It also provides access to breach response services and legal advice to help strengthen security practices. For a typical software publisher in this industry with $10-50M in revenue and 100-500 employees, the estimated annual premium would be around $7,500.

Category List
Benefits
  • Covers costs of a data breach including legal defense, credit monitoring, forensic investigation
  • Protects against lawsuits if a cyber attack results in info loss, downtime, or theft
  • Covers PR costs if the breach results in brand or reputation damage
  • Provides access to breach response services like notifying individuals of a breach
  • Covers lost income or extra expenses from network interruption following a cyber attack
  • covers costs of technical fixes to your systems following a cyber attack
  • Provides access to legal advice and guidance to help strengthen your cybersecurity policies and procedures
Use Cases
  • Data breaches involving unauthorized access or theft of sensitive customer data like names, addresses, credit card information
  • Network security failures or hacks that result in system downtime or malware infections
  • Ransomware attacks where cyber criminals encrypt systems and demand ransom payments for the keys
  • Third party liability if a vendor or supplier’s system is compromised, exposing customer data
  • Regulatory fines and legal fees from non-compliance with data privacy laws like GDPR, CCPA

Based on typical pricing for cyber liability insurance for software publishers, the estimated average annual premium would be around $5,000 – $10,000. The pricing is dependent on factors like annual revenue, number of employees, security practices/capabilities, incident response plan, and claims/loss history. For a typical software publisher in this NAICS code with $10-50M in annual revenue and 100-500 employees, the estimated price would be around $7,500 annually.

Estimated Pricing: $7,500

Workers Compensation Insurance

‘Workers compensation insurance provides important protections and benefits for software publishing companies. It ensures employees are supported if injured on the job without needing to prove fault, while also protecting the business from costly liability claims. The average rate for software publishers is $1.50 per $100 of payroll, so a company with $5 million annual payroll would expect to pay around $75,000 in annual premiums. Workers comp coverage for software publishers helps cover costs of on-the-job injuries and illnesses, including medical expenses, lost wages, repetitive stress injuries, slips and falls, and protects the company from potential lawsuits.’

Category List
Benefits
  • Covers medical expenses and lost wages for employees injured on the job
  • Protection from lawsuits if an employee is injured and holds you responsible
  • Peace of mind knowing your employees are taken care of if they get hurt
  • Discounts on insurance rates for maintaining a safe work environment
  • Attracts quality candidates by demonstrating your commitment to employee well-being
Use Cases
  • Cover medical expenses and lost wages for employees injured on the job
  • Provide benefits for employees experiencing work-related illnesses like repetitive stress
  • Cover costs associated with workplace accidents like slips, trips, falls and lifting injuries
  • Protect the business from lawsuits in the event an employee is injured and seeks damages
  • Provide wage replacement for employees who miss time from work for on-the-job injuries or illness

Based on industry data, the average workers compensation insurance rate for the Software Publishers industry (NAICS Code 513210) is approximately $1.50 per $100 of payroll. This rate is calculated based on the industry risk factor and average claims made. For a software publisher with an annual payroll of $5,000,000, their estimated annual workers comp premium would be $75,000 ($5,000,000 * $1.50/100).

Estimated Pricing: $1.50/100 of payroll

Commercial Umbrella Insurance

Intro Paragraph: Commercial umbrella insurance provides additional liability protection above standard business policies like general liability and auto insurance for software publishers. It helps protect against costly lawsuits and damages that could threaten the finances and long-term viability of a software company.

Additional Paragraph 1: Commercial umbrella insurance provides key benefits for software publishers like covering legal costs from suits exceeding primary limits, protecting personal assets, and covering exposures from negligence, punitive damages, intellectual property issues, and technology errors & omissions.

Category List
Benefits
  • Provides additional liability protection above your general liability and auto liability limits
  • Covers legal costs if you are sued for damages exceeding your primary insurance limits
  • Protects personal assets from claims and lawsuits
  • One consolidated policy to protect all business assets and personal wealth
  • Covers negligent hiring and supervision exposures not covered under other policies
  • Covers punitive damages which are often excluded under other liability policies
  • Provides protection against intellectual property claims such as patent infringement which could be very costly
  • Covers exposures from technology errors and omissions which cause economic damages
Use Cases
  • Protect against large liability claims that exceed primary liability limits
  • Provide additional liability coverage for risks not covered by other insurance policies
  • Cover damage claims from errors and omissions in software development
  • Cover lawsuits from clients if software fails or causes operational issues
  • Cover costs from data breaches or cyberattacks if client data is compromised
  • Protect business assets from litigation and liability risks during mergers, acquisitions or partnership deals

Based on general industry standards, commercial umbrella insurance for software publishers would be priced at an average of $2,000 – $3,000 annually. Pricing is dependent on factors such as company size (number of employees, annual revenue), loss history, general liability limits, and risk profile. For software publishers specifically, risks analyzed would include data privacy/security exposures as well as potential product liability. Given no adverse loss history reported, an estimated annual premium for a $1M umbrella policy for a small to mid-sized software publisher (less than 100 employees, $10M-$50M annual revenue) would be around $2,500.

Estimated Pricing: $2,500

Directors And Officers Insurance

Directors and officers insurance provides critical protection for software publisher companies and their leadership teams from costly lawsuits and regulatory actions that could arise due to their roles in the business.

Category List
Benefits
  • Protects directors and officers from personal financial liabilities in the event of a lawsuit
  • Covers legal expenses if a lawsuit is filed against directors and officers
  • Protects the company from indemnifying its directors and officers for their legal expenses and liability payments
  • Attracts qualified directors and officers by alleviating personal risks of serving on the board
  • Helps retain existing directors and officers who would otherwise leave due to liability concerns
  • Covers legal costs for responding to government investigations and regulatory actions
  • Reimburses punitive damages awards that may not be coverable by other policies
  • Mitigates the company’s risk of lawsuits from shareholders, customers, or other third parties
Use Cases
  • Defend against shareholder lawsuits alleging breach of fiduciary duty
  • Cover legal fees and settlements from regulatory investigations or actions
  • Protect personal assets of directors and officers from covered claims

Based on typical pricing trends for this industry, the estimated average annual premium for Directors And Officers Insurance for software publishers would be around $15,000-25,000. Premiums are usually calculated based on factors like annual revenue, number of employees/directors, and the company’s risk profile.

Estimated Pricing: $15,000-25,000

Business Interruption Insurance

Business interruption insurance provides coverage for losses incurred if a company has to temporarily suspend operations due to property damage, security incidents or other disruptions outside of their control. It protects against lost income and continuing expenses to help businesses weather financial difficulties caused by an interruption of their normal business activities. For software publishers, business interruption insurance is particularly important due to their reliance on technology infrastructure, networks, and software/systems to deliver services to customers. Even short-term disruptions could significantly impact revenue and customer retention for these businesses.

Category List
Benefits
  • Protects revenue if business operations are interrupted due to property damage or disasters like fires, floods or storms
  • Covers continuing operating expenses like payroll, rent and utilities if business is unable to operate normally
  • Provides funds to restart operations after disruption so business can continue serving customers
  • Covers loss of income from cancellations, delays or suspensions if a disaster prevents customers from purchasing/renewing software subscriptions
  • Helps minimize financial losses from technological disruptions like cyber attacks, software glitches or hardware failures
  • Coverage that is tailored to the unique risks businesses face in the software industry
Use Cases
  • Protect against loss of income if the business has to temporarily shut down due to property damage from events like fire, windstorm, or water damage
  • Replace lost income if systems or software fail or are hacked, preventing the business from operating normally
  • Cover payroll and other ongoing expenses if a disaster prevents employees from getting to the office or working remotely
  • Provide funds to continue operating if a supplier experiences an interruption that prevents them from providing necessary components, hardware or services
  • Cover losses if a major vendor experiences problems that prevent it from providing critical services on which the business relies such as hosting, cloud computing or software-as-a-service applications

Based on typical pricing models, business interruption insurance for software publishers would be around 0.15% to 0.30% of annual revenues. Given the median annual revenue for software publishers is around $5 million, the estimated annual premium would be between $7,500 to $15,000.

Estimated Pricing: $7,500 – $15,000

Conclusion

By understanding the key types of insurance tailored to software publishers and their unique risks, businesses in this industry can make informed decisions to protect their finances and operations from unplanned expenses. With the right insurance mix in place, software companies can focus on growing their business without worrying about potential liabilities and losses from operational disruptions, cyber attacks, data breaches, or lawsuits.

Frequently Asked Questions

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